Terms of Use

Welcome to Utsaav! By accessing and using our website, you agree to comply with and be bound by these Terms of Use. Please review these terms carefully before using our site.

1. Acceptance of Terms

By visiting or making a purchase on Utsaav, you agree to be bound by these Terms of Use and our privacy policy. If you do not agree with any of these terms, please do not use our website.

 2. Use of the Website

You are granted a non-exclusive, non-transferable, and revocable license to access and use Utsaav’s website for personal, non-commercial use. You agree not to:

- Use the website in a way that violates any applicable laws or regulations.

- Upload or transmit any viruses, malware, or harmful content.

- Use any automated tools (e.g., bots, crawlers) to access the website without our permission.

- Disrupt or interfere with the website’s operation or its security.

 3. Intellectual Property

All content on this website, including text, graphics, images, logos, and designs, is the property of Utsaav and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without written permission from Utsaav.

 4. Product Information and Pricing

We strive to provide accurate product descriptions and pricing on our website. However, errors may occur. Utsaav reserves the right to correct any inaccuracies, errors, or omissions and to update product information or cancel orders if necessary, even after an order has been placed.

Prices and Availability  

Prices are listed in Indian Rupees (INR) and are subject to change without notice. Product availability may vary, and we reserve the right to discontinue or limit the quantity of any item.

 5. Orders and Cancellations

Placing an Order  

When you place an order on our website, you agree to provide accurate and complete information. Utsaav reserves the right to refuse or cancel any order if we believe it to be fraudulent or if it violates our Terms of Use.

Cancellations  

You may cancel your order at no charge as long as it has not been shipped. Once an order is shipped, cancellations are not permitted.

 6. Return and Exchange Policy

At Utsaav, we stand by our quality with rigorous quality checks to ensure every product meets high standards. As such, returns and exchanges are generally not allowed. However, if your item arrives damaged due to shipping, you may be eligible for a return or exchange under the following conditions:

- A clear unboxing video showing the damaged item must be provided.

- Approved cases will receive store credits for future purchases.

For more information, please review our Cancellation, Return, and Exchange Policy.

 7. Payment Terms

Utsaav accepts a variety of payment methods, including credit/debit cards, UPI, net banking, and digital wallets. By completing a transaction, you confirm that you are authorized to use the payment method provided. 

 8. Limitation of Liability

To the fullest extent permitted by law, Utsaav and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

- The use of or inability to use our website.

- Unauthorized access to or alteration of your data.

- Any errors or omissions in the website content.

 9. Indemnification

You agree to indemnify and hold Utsaav harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our website or violation of these Terms of Use.

 10. Links to Third-Party Websites

Utsaav may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of any linked site. Use of third-party websites is at your own risk.

 11. Modifications to Terms of Use

Utsaav reserves the right to update or modify these Terms of Use at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review these terms periodically.

 12. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

 13. Contact Us

For any questions, concerns, or requests related to these Terms of Use, please contact us at:

Email: utsaav@gargibypng.com

Phone: 9960363305 

Address: PNGS Gargi Fashion Jewellery Ltd. Near Lokmat News Papers, Plot no.8a, Sr no. 37/1 and 37/2, Wadgaon Khurd, Pune, Maharashtra, 411041